My daughter got a piedball for Christmas. There aren't any herp vets close to us, so I was hoping to find someone knowledgeable to ask some questions to via e-mail. I certainly will make the drive if needed, but if our concerns can be dealt with without stressing our new snake by travelling that would be awesome. We have been running a heat lamp and UV light by day, and then switching those off at night and running a heating pad underneath the tank at night. We have a repti-carpet on the bottom, along with Aspen shavings. She hasn't been moving very much, and last night she didn't go into her hide at all where she would be warm. This morning she was still in the same place and very cold to the touch. We have been feeding her once a week as instructed, but we did move up from a pinky mouse to a Med fuzzy because she is about the width of a quarter. I don't think the pinky was filling her up. So we have fed her now 3 times since we got her, and she still has not passed any waste. I have looked and looked and have not found anything in her tank. These our my main concerns for now, but I hope to find someone to converse with to make sure we are providing our snake with everything she needs to be healthy and happy!