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Is my MVB working

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Is my MVB working

This is what our member has to say: Hey Dominick, Yes, I know it has to be in a ceramic socket and I do have the lampshade with relective material. I have two ...


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  #11  
01-08-2006, 09:25 AM
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Hey Dominick,

Yes, I know it has to be in a ceramic socket and I do have the lampshade with relective material. I have two bulbs (one is just heat, the other for the MVB, it's winter here and it takes 2 bulbs PLUS a heater to get the temperatures right). I am using the ceramic socket from Rep-Pro too and one from Zoo Med, as they turn out to be pretty much the same price as ones from hardware stores here.

I sense that you are perhaps annoyed that I post similar questions on other forums? I do apologize if this bothers you, but the two forums which I post on have different readers and I wanted to get different people to give me their insight. I don't think this disrupts the discussion in any one forum. And yes, I do worry a lot about things that I care about. It is a problem that I am trying to correct. But it's better for me to ask more questions and care too much than to not care and end up with an unhealthy iguana, right?

And yes, I own a mail order business but I don't order through the mail unless necessary. I know this is contradictory but the fact that I own this mail order business shows me the horrors that the postal system subjects the packages to! I used to sell a whole variety of things, even porcelain ornaments and decorations, but after a few times, I said NO MORE! They keep breaking in the mail, and I always replace the damaged product or refund the buyer when they return it to me. I know I am honest, but I know that a lot of other mail order business owners will not be so understanding. I used to buy a lot through the mail, and a lot of times, I would get a damaged product and the person wouldn't be willing to refund or replace. I once ordered some resin dolls and the company just completely disappeared and their website gone, e-mails bounced, nothing. I had paid with paypal and they had just emptied out their account and fled. Hence my aversion to ordering through the mail myself. In fact, nowadays, in my own business, I am only selling things that aren't easily breakable like plastic toys, T-shirts, that kind of thing.

Yes, I do know I tend to worry too much.

  #12  
01-08-2006, 12:15 PM
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Anthony,

I can attest to the integrity of Reptile UV. I purchase all my UVB needs through them. Whenever I have had any problems they have taken care of it immediately with out a hassle. Any delays was due to their manufacturer not shipping to them in a timely manner. I truelly believe you won't get any better customer service. Their SB design is used by other companies but I will not consider them because of the customer service I get from Reptile UV cannot be found at the big companies or through third parties.

I do not believe Dominick is annoyed. I think he just made an observation. Many of us post and crosspost at many forums including him. I post mainly at 3 places but read and occassionally post at several others. It helps to get many opinions. Also it is good to know what is posted at other places by people at the other forums. There may be something mentioned somewhere else that gives us a better picture of what's going on.

It is obvious that you care very deeply about your baby. You are very diligent. It is just that owners can sometimes over stress their iguana by their overzealousness to make everything perfect and that can have an effect on his behavior. Iguanas do not like (and even hate) change. Even if it is a great change. It almost always take them a long time to adjust.

If you do want to change to the MegaRays go ahead and email Dominick. He will do his best to accomadate you.
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  #13  
01-08-2006, 01:12 PM
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Anthony-

I'm not annoyed at all. I believe the same thing Marie does; it's good to get many opinions and them formulate your own. It was simply an observation, nothing more. Besides, now at least I can reply to you by name! LOL

The mail order thing is just ironic, that's all. Funny to hear a mail order business owner state that they do not order through the mail. Kind of self-defeating. LOL! But, I do understand what you mean. I too have to refund and/or replace product that is damaged in shipping. Just drives me nuts! You do everything you can to protect it and sometimes they manage to find a way to damage it. LOL I also manage the business through Paypal. There is a better way but our store front designer is busy at the moment. ;-)

It's good to worry, keeps you on your toes. But consider that you are doing better than most new iguana owners and you can relax a bit.

I've received your private e-mail and will get back to you on that. ;-)
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  #14  
01-08-2006, 01:59 PM
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Marie,

I don't doubt ReptileUV's service at all. I've never ordered from them but I have heard all good thingsabout them. I was only pointing out the pitfalls of some mail order companies that are unrelated to reptile products, hence my aversion to ordering online myself these days.

  #15  
01-08-2006, 07:58 PM
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Anthony, we understand! That is why you will frequently see posts asking about good places to order things online. Many of us have ordered thru internet and we have absolutely no qualms about saying good things or bad about the way we were treated. Sometimes very loudly!
As Marie said most of us belong to and post at more than one forum. It is indeed wise to get all the different opinions that you can. You just have to be careful that you are posting on a quality site as opposed to that ran by a 12 year old with a care book.
And IZ is a quality site!
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